What grievance can be addressed to the FSSAI authority

Confused about What grievance can be addressed to the FSSAI authority? The Food Safety and Standards Authority of India (FSSAI) regulates food safety and ensures compliance across the country. Consumers, food business operators (FBOs), and other stakeholders can approach FSSAI to resolve issues related to food safety, licensing, or regulatory compliance. Knowing what grievances can be addressed helps individuals and businesses take timely action.


Types of Grievances Addressed by FSSAI 📝

1. Food Safety Complaints ⚠️
  • Contaminated, adulterated, or unsafe food products.

  • Complaints regarding expired or improperly stored food.

  • Unsafe practices by food vendors, restaurants, or manufacturers.


2. Licensing and Registration Issues 📝
  • Delays or errors in FSSAI registration or license issuance.

  • Problems with renewal or modification of FSSAI licenses.

  • Wrong or missing FSSAI license numbers on food products.


3. Labeling and Packaging Complaints 📦
  • Misleading or incorrect ingredient lists or nutritional information.

  • Missing expiry dates, batch numbers, or allergen warnings.

  • Violation of FSSAI packaging and labeling guidelines.


4. Enforcement and Inspection Issues 🔍
  • Reports of illegal food businesses operating without FSSAI registration.

  • Non-compliance with hygiene and safety standards.

  • Failure of authorities to inspect or enforce regulations at local levels.


5. Consumer Awareness and Information Requests 📞
  • Seeking clarification about food safety standards or regulations.

  • Reporting misleading advertisements or claims about food products.

  • Guidance on filing complaints against non-compliant FBOs.


How to Address a Grievance with FSSAI 📌

  1. Online Complaint

    • Visit the FSSAI Consumer Grievance Portal and submit details.

  2. Written Complaint

    • Send a letter or email to the regional FSSAI office with supporting documents.

  3. Follow-Up

    • Keep track of your complaint status online.

    • Authorities may contact you for additional information or clarification.


Benefits of Addressing Grievances ⚖️

Benefit Impact
Consumer Protection Ensures unsafe food products are removed from the market.
Legal Compliance Encourages FBOs to follow FSSAI rules and avoid penalties.
Accountability Strengthens enforcement and monitoring of food businesses.
Awareness Educates businesses and consumers about proper food practices.

Conclusion

Hope you get the clarity about What grievance can be addressed to the FSSAI authority. The FSSAI authority provides a structured mechanism to address grievances related to food safety, licensing, labeling, and compliance. Consumers and businesses can report unsafe practices, errors, or non-compliance, helping maintain food quality, safety, and trust across India.

Tags:
Previous: What is the Difference Between FSSAI Registration and FSSAI License
Next: Is it compulsory to have FSSAI Registration on the Packaging Food Products