ISO 9001:2015 is an international standard that specifies requirements for a quality management system (QMS).
It provides a framework for organizations to manage and improve their quality processes, enhance customer satisfaction, and achieve continual improvement.
The standard was developed by the International Organization for Standardization (ISO) and was published in 2015.
It is the most widely recognized and established QMS standard globally, with over 1.1 million certificates issued in more than 180 countries. ISO 9001:2015 is applicable to any organization, regardless of its size, type, or nature of business.
